Returns & Exchanges

We want you to love your Ogee products, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on items in their original condition. Our goal is to ensure your skincare journey is seamless and rewarding from start to finish.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, a pre-paid shipping label will be generated and sent to your email address for easy printing at home.

  • 3.
    Package Your Items

    Securely pack the products in their original packaging, attach the return shipping label to the outside, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    After our warehouse team receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.