Returns & Exchanges
We want you to love your Ogee products, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on items in their original condition. Our goal is to ensure your skincare journey is seamless and rewarding from start to finish.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a pre-paid shipping label will be generated and sent to your email address for easy printing at home.
- 3.Package Your Items
Securely pack the products in their original packaging, attach the return shipping label to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
